Krak Concierge

Last updated: March 31, 2026

What is Krak Concierge?

Krak Concierge is a crypto-focused hotel booking platform that gives all Krak users access to discounted rates at over 1 million luxury hotels and resorts worldwide. It’s fast. It’s secure. And it’s seamlessly integrated with the Krak app.

Users can get discounts of up to 60% compared to mainstream platforms, as well as Krak customers can earn up to 6% cashback on hotel bookings.

How does it work?

  • Open the Krak app

  • Press the ‘Search’ button at the top of the app

  • Scroll down to the ‘Merchants’ section and tap ‘Krak Concierge’

  • Browse and book in the Krak Concierge website

  • Pay with your Krak balance directly or with your Krak card to receive up to 60% off luxury hotels

  • You'll receive an email with your booking confirmation and details

  • Up to 6% cashback on your hotel booking

What should I do if I have an issue with my hotel booking?

Kraken offers Krak Concierge through our partner, Entravel, who can assist you with any questions or issues you may have, 24/7.

 

Contact the team at https://concierge.krak.app/contact or [email protected].

 

Geographic restrictions apply. Krak Concierge booking processed via Entravel Holdings Ltd. (“Entravel”). Krak is not a travel agent and not the merchant of record for bookings. Krak does not supply the accommodation. Prices, taxes, fees, and refund policies are set by the provider. Cancellations and refunds follow the hotel and/or Entravel policy shown at booking. Instant buy/sell fees apply when you convert one asset or currency to another before making a transfer. Applicable fees will be shown before you make a transfer. Please see our fee schedule for more information. Krak may receive a commission from Entravel on completed stays.

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