What is a Master Key?

A Master Key is an additional security feature you can enable that allows you to:

  • Prevent an unwanted password reset, even if your email account is compromised (if enabled, the Master Key is required to reset your Kraken sign-in password).

  • Use it as an alternative method for Sign-in Two-factor Authentication (2FA).

  • Turn off the Global Settings Lock (GSL) immediately if enabled on your account.

We recommend setting up a Master Key in combination with other security features.

  • Hardware Security Key (recommended). For a Master Key, Kraken supports Security Keys that use FIDO2 protocols. 

  • Static password 

On Kraken Pro:

  1. 1

    Sign in and click on your profile icon in the upper-right corner of the page.

  2. 2

    Click on Settings and navigate to the Security tab.

  3. 3

    Scroll down to the Advanced Settings section and click the Enable button for Masterkey.

    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
  4. 4

    You will then need to enter your Sign-in 2FA, or use your Passkey.

    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
  5. 5

    Choose your preferred method.

    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png

  6. 6

    Follow the onscreen instructions to confirm your Master Key set up.

On Kraken Classic:

  1. 1

    Sign in and click on your name in the upper-right corner of the page.

  2. 2

    Click Security > 2FA Settings.

  3. 3

    Scroll down to the Master Key section and click the On/Off toggle.

    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png

    If you have sign-in 2FA enabled on your account you will be promted to add your 2FA code.

  4. 4

    Follow the onscreen instructions to confirm your Master Key set up.

    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
REMINDER

For example, if you use a Hardware Security Key for sign-in 2FA, we advise to then use an authenticator app or a different Hardware Security Key for the Master Key.

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