How do I set up PGP/GPG encryption for my email on Kraken Classic?
If you are using the Kraken interface you can only set up PGP/GPG encryption on Kraken Pro or Kraken Classic. To set up PGP/GPG encryption of Kraken Pro you can find out how here!
Before setting up PGP encryption, we recommend reviewing our short explanation of the topic. Note that this is an optional security feature. You will be able to receive our emails without PGP enabled, and will receive those emails with standard security methods enabled like TLS.
To start with setting up PGP, you will need software that can create your private and public key so that you can:
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Encrypt emails that you send.
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Decrypt emails that are sent to you.
We recommend that you review the software list of OpenPGP to find the best match for you.
The most popular methods are currently:
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Protonmail, an email provider with in-browser cryptography (no extensions required).
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FlowCrypt browser extension for Gmail compatible with Chrome, Firefox, and Brave browsers.
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Mozilla Thunderbird software compatible with Windows, Mac, and Linux operating systems.
Once you have created your private and public key, you will now be able to receive encrypted emails from Kraken by sharing your public key with us through your account settings. To find your public key, review the documentation provided by your PGP software; every software provider stores public keys in different ways.
Note: you should never share your private key with anyone. Kraken will never ask for your private keys.
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Sign-in to your Kraken account.
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Navigate to your name in the top right corner, select Settings and then select Account.
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Scroll down until you see the PGP Public Key section and paste your public key in the field which says Paste your PGP key here, then click on Update Settings.
That’s it! We will now be sending all automated account notifications to you encrypted with your public key from [email protected] Note: Company announcements and marketing emails from Kraken will never be encrypted, but are always signed with our public key. If you want responses from our Support team to be encrypted, please follow these instructions.
To start, note that there is a difference between emails that have Kraken’s digital signature and emails that are encrypted with your personal public key.
Finally, to test and verify that an email from Kraken will be fully encrypted, follow these steps.
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Trigger an automated email from us by requesting your username.
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Navigate to your email account while using your PGP email software and verify that the sender details of the email are showing as encrypted.
For comparison, Protonmail shows it as follows:
You should now be set and ready to go!
If you ran into any issues, review our Troubleshooting PGP email encryption article for additional information.