How do I cancel a payment request?

Last updated: 2026年3月24日

To cancel your payment request follow the steps below:

  1. 1

    Open the Krak app, payment requests that you’ve sent can be found on the home page within your transaction history below your account balance.

  2. 2

    Tap the request you'd like to cancel. You can view all of your requests by tapping the Request cards at the top of your transaction history.

  3. 3

    Select the request you want to cancel, this will open the request summary, then tap Cancel.

  4. 4

    Review any cancellation details, then tap Confirm to finalize.

If you accidentally cancel a request, you may tap on the cancelled request from the Activity page, and tap Request again. This will resend the same exact request.

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