Krak Concierge

Last updated: 3 dec. 2025

What is Krak Concierge?

Krak Concierge is a crypto-focused hotel booking platform that gives all Krak users access to discounted rates at over 1 million luxury hotels and resorts worldwide. It’s fast. It’s secure. And it’s seamlessly integrated with the Krak app.

Users who pay with their Krak card receive a 4% discount at checkout and users who pay with their Krak balance will receive a 6% discount.

How does it work?

  • Open the Krak app

  • Press the ‘Search’ button at the top of the app

  • Scroll down to the ‘Merchants’ section and tap ‘Krak Concierge’

  • Browse and book in the Krak Concierge website

  • Pay with your Krak balance directly or with your Krak card to receive a 4% discount on all Hotel bookings

  • You'll receive an email with your booking confirmation and details

What should I do if I have an issue with my hotel booking?

Kraken offers Krak Concierge through our partner, Entravel, who can assist you with any questions or issues you may have, 24/7.

 

Contact the team at https://concierge.krak.app/contact or [email protected].

 

Geographic restrictions apply. Krak Concierge booking processed via Entravel Holdings Ltd. (“Entravel”). Krak is not a travel agent and not the merchant of record for bookings. Krak does not supply the accommodation. Prices, taxes, fees, and refund policies are set by the provider. Cancellations and refunds follow the hotel and/or Entravel policy shown at booking. Instant buy/sell fees apply when you convert one asset or currency to another before making a transfer. Applicable fees will be shown before you make a transfer. Please see our fee schedule for more information. Krak may receive a commission from Entravel on completed stays.

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