Cryptocurrency deposit statuses
When processing digital assets deposits in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your deposit is. Below is a list of these transaction statuses for digital assets deposit and what they mean.
Status | Meaning | Action to take |
|---|---|---|
Confirming | The transaction is confirming on its respective digital assets network. | None |
Completed | The deposit has received the required amount of confirmations on its respective digital assets network to be credited to your account. | None |
On hold | The deposit has been held and has to be manually checked by our support staff. |