For information on changes for our US clients, please visit our Support Center article.

Ara
How to find your account number (Public Account ID)
Prevent deposit delays
If required and shown in the deposit instructions, make sure your deposit includes a reference to your Kraken Public Account ID which starts with AA and is 16 characters long.
On Kraken and the Kraken app
Your Public Account ID can be found under the Profile icon and then Settings. On the next page click on Account and here you will find your Public Account ID.
It is 16 characters long, starts with "AA" and uses numbers and upper-case letters.
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Finding your Public Account ID on the Kraken app
To find your Public Account ID on the Kraken app, go to the App settings tab, click on Account details and your account number will appear. You can tap it to copy the ID to your clipboard as well.
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On Kraken Pro and the Kraken Pro app

On Kraken Pro:

Your Public Account ID can be found under the Profile icon and then Settings.
Profile icon
On the next page, go to the Account tab and here you will find your Public Account ID.
It is 16 characters long, starts with "AA" and uses numbers and upper-case letters.
Pro
Finding your Public Account ID on the Kraken Pro app
To find your Public Account ID on the Kraken Pro app, tap the Account button on the bottom right corner, then tap on your username at the top. The button on the right of your Public Account ID copies it to your phones clipboard.
Public Account ID vs Username
The purpose of the public account ID is so that you can keep your sign-in username private if you choose to.
Public Account ID
Username
Created by Kraken (automatically) during account creation
Chosen by you during account creation
Used for discussing your account with 3rd parties
(including Kraken Support)
Used only for sign-in
Cannot be changed
Cannot be changed