Questionnaire for EEA clients

Last updated: 3. jul. 2025

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To ensure that our advanced trading products meet your investment needs and comply with European regulations, Kraken requires all eligible clients in the European Economic Area (EEA) to complete an appropriateness questionnaire. This questionnaire helps us assess your suitability for trading regulated Derivatives.

The questionnaire is a mandatory step for EEA clients who wish to access Kraken’s advanced trading products. It is designed to evaluate your knowledge, experience, and financial situation to ensure that the products you choose align with your investment goals and risk tolerance.

All clients residing in the EEA region will need to complete the questionnaire if they wish to use advanced products.

  • •

    Existing Kraken clients: If you're an existing client, no action is required at this time. We'll contact you in the coming weeks with more information about the next steps for transitioning to our new regulated entity.

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    New Kraken clients: All new clients in the EEA who wish to trade Derivatives must complete the questionnaire during the account setup process.

Completing the questionnaire allows Kraken to:

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    Assess suitability: Ensure that the trading products you select are appropriate for your financial situation and investment experience.

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    Ensure compliance: Meet regulatory requirements set by the Markets in Financial Instruments Directive (MiFID II) to provide a secure and compliant trading environment.

New clients registering with Kraken will follow a streamlined process to access MiFID II-regulated products:

  1. 1

    Account creation and verification: Complete the standard Kraken sign up process, including Tier 3 or Tier 4 verification.

  2. 2

    Product Selection: During onboarding, select the products you think you’ll use.

  3. 3

    Questionnaire and tax information: If you select any MiFID II licensed products, you will be prompted to complete the appropriateness questionnaire and provide your TIN.

  4. 4

    Activate products: Once you complete the required steps, your chosen products will be unlocked with the appropriate regulatory protections based on your client classification.

If you're an existing client, no action is required at this time. We'll contact you in the coming weeks with more information about the next steps for transitioning to our new regulated entity.

Disclaimer:

Investment services in relation to derivatives are provided by Payward Europe Digital Solutions (CY) Limited (ex I.F. Greenfields Wealth Ltd) ("PEDSL-CY"). PEDSL-CY is authorised and approved by the Cyprus Securities and Exchange Commission (CySEC) for the provision of investment services. See Risk Disclosures here.

PEDSL-CY is authorised and regulated by the Cyprus Securities and Exchange Commission with licence number 342/17. PEDSL-CY is registered in Cyprus with registered number HE 356603 and registered office at Athalassas, 62, Mezzanine, Strovolos 2012, Nicosia, Cyprus

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