All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Sliced market orders are a built-in slippage protection for eligible US margin markets (BTNL pairs). They help large market orders get a better average price by breaking them into smaller pieces instead of filling everything at once.
There is nothing to turn on or set up. This behavior applies automatically to eligible market orders.
Slippage is the difference between the price you expect when you place a market order and the price you actually pay or receive. On a large order, the first part may fill at an expected price, but subsequent parts can fill at worse prices as your order moves through the order book.
When you place a market order that would fill more than 3% away from the best available price, Kraken automatically protects the order from excessive slippage:
The order is filled in smaller slices over a short period of time, rather than sweeping the whole order book at once.
If the order is not fully filled after the cycles complete, the remaining amount is executed as a regular market order to complete your trade.
This helps you avoid an unnecessarily poor average fill price while still ensuring your order is filled. There is no guarantee that your order will receive a better price.
Yes. While a sliced market order is being filled, it appears in your Open orders tab. You can cancel the order before it completes if you wish to end it.
No. You place a market order exactly as you normally would. If your order qualifies for slippage protection, the slicing happens automatically in the background.