All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
BRL deposits are not yet available to all clients. If you do not see the BRL option, it is currently unavailable for your account, but will be coming soon!
You can deposit Brazilian Real (BRL) to Kraken via PIX. BRL deposited via PIX will be credited to your account as BRL1 - a stablecoin pegged 1:1 to the Brazilian Real.
On the homepage click the Deposit button.

Under the asset dropdown select BRL.
The deposit method will automatically update to PIX transfers. Click I understand to continue.
Learn more about PIX here.

Next enter the amount you wish to deposit. You can switch between BRL and USD, by clicking the Currency switcher to see real time conversions in both currencies.

Click Generate PIX code.
PIX code: is the number or QR code that shows who will receive the money in a PIX transaction. You use it to send money from your bank to your Kraken account using PIX.

In a few moments you will see your personalized QR code & PIX code. This will be valid for approximately 10 minutes.
Note: Only deposits from a bank account linked to the your CPF (tax id) will be accepted
Scan the QR code using your mobile device or manually copy the PIX code.

Note: Kraken does not charge a deposit fee for BRL deposits via PIX.
Once you have copied your PIX code, go to your banking/wallet app and complete the PIX deposit.
That’s it! You’ll receive a notification confirming your BRL1 stablecoin credited.
Open your Kraken app and tap the Trade button.

Search for BRL using the search bar or select it from the list of available assets.

On the information screen, tap I understand to continue. Learn more about PIX here.

Enter your CPF (tax ID.
Note: Only deposits from a bank account linked to the your CPF (tax id) will be accepted.
Enter the amount you want to deposit and tap Generate PIX code.


The next screen will show you your PIX code, conversion fee and exchange rate.
Copy your PIX code and paste it into your banking app to authorize the deposits.

That’s it! You’ll receive a notification confirming your BRL1 stablecoin credited.
To see your deposits open the Kraken app and go to Portfolio. Here, your BRL1 stablecoin total amount and transaction history will be in the transaction list.