Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more

Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.

Creating and verifying your account on the Kraken Pro app

Last updated: 8 жніўня 2025 г.

This article is for clients using the Kraken Pro app.

If you are looking for information on how to get verified on the Kraken app, you can find out here!

Creating your account

To create an account using the Kraken Pro app, you'll first need to install the app via the App Store or Google Play.

Once installed, open the app and tap the Create account button.

Next, you'll need to provide the details to your new account. Please provide:

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Your email address
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A username and password
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Your country of residence

At this point, an email will be sent to you with an activation code. Please enter the activation code in the app, or simply tap the link in the email message.

Verifying your account

In order to buy and sell cryptocurrencies, you'll need to verify your account with Kraken. To verify your account, tap "Start personal verification" and provide the following information:

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Mobile phone number
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First and last name, as written on your ID document
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Date of birth (must be at least 18 years of age)
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Address
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Social security number (US only)
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Occupation

You will then need to photograph and submit some supporting documents.

Identity document

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National ID (front and back)
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Passport (information page)
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Driver's license (front and back)

Proof of address document

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Utility bill
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Bank statement
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Credit card statement
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Proof of residency certificate

Residents of the US and South Africa will also be asked to provide a face photo.

Each step will explain the document requirements, and we also have tips on how to provide a high quality photo.

Once your documents have been submitted, they will be processed and you will receive an email when your account is verified. If you have any questions about the verification process, or you encounter any issues, please contact support.

Creating and verifying your account on the Kraken Pro app

Creating your account

Verifying your account

Need more help?