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Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
This article is for clients using the Kraken Pro site (pro.kraken.com)
Certain deposits, such as first time ACH purchases, debit or credit card purchases or digital wallet purchases will trigger a temporary (72 hour) withdrawal hold on the account, for security purposes.
Do not participate in an ICO or token sale directly from your Kraken account — the tokens received will be irretrievable.
Some cryptocurrencies can be sent via multiple different networks. Make sure you are sending through a network we support so that funds are not lost.
To cancel a withdrawal:
In order to withdraw cryptocurrencies from your Kraken account, you must first add and confirm the withdrawal address. Then, to withdraw, follow these steps:
Sign in to your Kraken account and navigate to Portfolio.

Click the Withdraw button.

Search for the currency you wish to withdraw and then click on it.

Select a previously added address or click the Add Address ("Add account" for EOS) button to add and confirm a new one.

Enter the amount you would like to withdraw in the Amount field or click Max. Make sure the amount is greater than the minimum listed directly under this field and click Withdraw.

Double check that all of the information is correct and then click Confirm withdrawal.

If you are asked for an authenticator app code, then you have 2FA for funding enabled on your account and would need to use the 2FA you set up for funding (this is different from your Sign-in 2FA).
You can cancel a cryptocurrency withdrawal by viewing your Funding Transactions on the Portfolio Overview page. However, if the transaction has already been broadcast to the blockchain, you will not be able to cancel the withdrawal.
You may receive an error message or not be able to withdraw for the following reasons:
For enhanced security, debit and credit card purchases using USD may experience the 72 hour lock on all purchases, not just your first purchase.