All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
One of the most popular uses for our API is to allow a third party service (such as a trading bot or a crypto portfolio manager) to access an account and make trades. With this type of third party account access, API key security is paramount, hence our API takes specific precautions to prevent any sensitive account data from being divulged.
In short, our API provides access to all of the information that is needed to manage the account and make trades, but does not expose any information that could be used to identify an account or the account owner.
The following are some specific details of the information that is available via our API and the information that is restricted:
Available Information
Depending upon the API key permissions that are enabled, some or all of the following information might be available via the API:
Account balance and margin status
Current orders, positions and trades
Historical orders, positions and trades
Deposit/Withdrawal transactions (only limited information)
Account history (previous transactions, balance histories, etc.)
Restricted Information
Regardless of the API key permissions, the following information is never available via the API:
Username/password
Two factor authentication
Account owner's name
Contact information (address, email, phone, etc.)
Verification documents (ID, proof of address, etc.)
Please feel free to contact our API support team if you have any questions regarding API security, and don't hesitate to contact our Account Security team if you need assistance with your account's security settings.