Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more

Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.

History export request processing time (request "stuck" at in progress status)

Last updated: 31 сакавіка 2025 г.

Before you can download your history export request, you will need to wait for it to go from "In progress" status to "Generated" status.

We currently do not send an email notification when your export file is ready for download, so you will need to manually check the Export page.

Depending on the amount of data you are trying to export and the demand on our servers at the time, it may take between a few minutes to a few days for your export request to be generated and for the download button to appear.

It often helps to break up export requests into yearly or even quarterly chunks, especially for traders with a very active history.

If your export request is already within the date range of a year or a quarter (or less), it is best to leave the request queued and just wait. It should be generated soon. Cancelling a request in progress and creating a new one will not make things go faster.

There is also no way for our support team to speed up processing times.

History export request processing time (request "stuck" at in progress status)

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