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Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Inaccurate Canadian Dollar (CAD) balances due to CAD withdrawals
Last updated: March 31, 2025
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1st entry: when the withdrawal is requested by you.
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2nd entry: when the withdrawal is settled in our system — marked from "Sending" to "Success".
For most Canadian Dollar (CAD) withdrawals, the second entry will be delayed — often for months. Even once you receive a CAD withdrawal, it will still show as "Sending".
The second entry is when we internally consider the withdrawal to be permanently settled. It is not the same date as when you actually received the withdrawal because there is no automated way for us to tell if/when you received a withdrawal.
We periodically manually update the status of "Sending" CAD withdrawals to "Success" (for example, on May 16th, 2018).
So why does this matter? A withdrawal isn't deducted from ledger balances until the second entry appears. Since the second entry takes longer for CAD withdrawals, CAD balances in the ledger history are often inflated.
If you've made any CAD withdrawals, you will have to manually account for them in your ledger history by using the time and date in the 1st entry.
You can only see the 1st entry by exporting your ledger history.
It is not visible in the History > Ledger page on Kraken.com, which only shows final (2nd) entries.
We apologize for any inconvenience caused by this.