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Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Troubleshooting PGP email encryption
Last updated: March 31, 2025
In case you have any issues with using PGP email encryption, you can find the most common questions answered below. If you still experience issues, please contact our Support team by clicking on Help in the bottom right corner.
What is the "signature.asc" email attachment?
- •
The signature.asc file that is attached to all automated emails being sent from [email protected] and [email protected] can be used to verify whether the email was actually sent by Kraken.
- •
You don’t need to open it
, since it’s a file that is meant to be decrypted by PGP software.
- •
It contains a
PGP
text block which is generated by using both the content of the email and Kraken's PGP private key. Generally email providers will automatically decrypt this text with the public key of Kraken, and show you whether a sender is verified.
- •
For more information on the topic we suggest you review our article on what PGP is.
How do I find and share my PGP public key?
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To find your public key, review the documentation provided by your PGP software; every software provider stores public keys in different ways.
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Note: you should never share your private key with anyone. Kraken will never ask for your private keys.
- •
Once you have found your public key we recommend following the steps laid out here to set up PGP encrypted email communication.