All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Read more
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
Required Legal Notice: Virtual currencies, real risks. The only guarantee in crypto is risk. Warning: The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; virtual currencies are not covered by the guarantee funds that cover bank deposits; there is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; if one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; for more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency? | Wikifin.
This article is for clients using the Kraken Classic interface.
Before being able to deposit any digital assets or cryptocurrencies, your account must first be verified.
Some cryptocurrencies can be sent via multiple different networks. Make sure you are using a network and cryptocurrency we support so that funds are not lost.
Sign in to your Kraken account and navigate to Funding.

Click the Deposit button.

Search for the currency you wish to deposit and click on it.

If it is your first time depositing, then you will have to generate a new deposit address. Click the Generate deposit addressbutton.

Carefully read the deposit requirements and warnings provided on each individual currencies deposit page.

Click the copy icon, and paste the address (and if applicable, other details*) into the wallet from which the funds will be sent. Do not type the address by hand.

*For certain cryptocurrencies, you will need to include more details than just the address:Alternatively, you can also use the provided ‘QR code’. IMPORTANT: If you use the QR code for STX, XRP and XLM ensure the tag/memo is included. For EOS, the memo will need to be manually typed in.
Ripple (XRP) deposits need a ‘destination tag’ tag’ Lumens (XLM) deposits need a 'memo' if you do not use a muxed address Stacks (STX) deposits need a 'memo' EOS deposits need a 'memo'
Once you have initiated a valid transaction from your wallet, the deposit will be credited to your account when the minimum number of required confirmations has been reached.
Note: If you didn't include the correct tag or memo, please submit a support request. The only way for a deposit address to be removed is for it to expire. Valid transactions sent to an expired deposit address can still be credited minus a fee.
Tokens sent from ICOs to a deposit addresses on Kraken are not recoverable.
Below are links to support articles (not created by Kraken) from a variety of exchanges that our clients have found helpful when sending funds to Kraken: