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Payward Brasil Sociedade Prestadora de Serviços de Ativos Virtuais Ltda. ("Payward Brasil") is applying for authorization from the Central Bank of Brazil (BCB) to operate as a virtual asset service provider (VASP). As part of this process, margin, derivatives (futures), and xStocks will no longer appear in the default Portuguese-language platform Payward Brasil provides to clients in Brazil, but will be accessible on Payward’s global platform and provided by Payward entities located outside Brazil.
This article explains what's changing, why, and how to continue accessing these products and any existing holdings via our global platform.
Starting 10/30/2026, clients whose verified (KYC) country is Brazil and whose app language is set to Portuguese (Brazil) or Portuguese (Portugal) will no longer see the following in the default Payward Brasil platform (Kraken app and Kraken Pro):
In the Kraken app, futures are called Perps and holdings appear in your Portfolio.
This includes menu entries, market listings, and in-app promotions for these products. Spot trading and other Kraken products are unaffected.
As part of Payward Brasil’s regulatory transition, margin credit, derivatives, and tokenized securities (xStocks) will no longer be offered by Payward Brasil or displayed on its Portuguese-language platform. These products continue to be available to Brazil-based clients through other Payward group entities operating outside Brazil:
Access to these products is client-initiated.
If you already hold margin, futures, or xStocks positions, nothing happens to them automatically:
To view, manage, or close a position in one of these products, you’ll need to access it from the global platform, which is accessible by switching to Kraken’s global platform (see below).
These products aren’t removed from your account. They’re simply not shown on the Payward Brasil platform. You can access them at any time by following these instructions:
Go to Settings > Language (Web) or your app’s language settings (Mobile).
Select a language other than Portuguese (Brazil) or Portuguese (Portugal).
Review and acknowledge the disclaimer, if prompted.
You’ll then have full access to margin, derivatives, and xStocks, along with any positions you already hold via the global platform.
Tap the holding. The disclaimer appears straight away.
Review the disclaimer and tap Continue. The app switches to English automatically, but you can select whatever language you prefer.
You’ll then have full access to margin, derivatives, and xStocks, along with any positions you already hold via the global platform.
On web, this applies to xStocks only, as Perps trading isn’t available.
You can switch your language back to Portuguese at any time. Doing so will return you to the restricted, Portuguese-language experience.
If your verified country is Brazil and you use a language other than Portuguese, you’ll be asked to review and acknowledge a disclaimer before you can access margin, derivatives, or xStocks. Your acknowledgment is valid for 90 days, after which you’ll be asked again. If you use Portuguese, you may see a one-time message explaining how to access these products.
The disclaimer confirms that:
When you tap an existing Margin credit, derivatives, or xStocks holding, the disclaimer also confirms that these products are not provided by Payward Brasil.
Spot virtual asset trading, intermediation, and custody continue to be provided by Payward Brasil.
Important notice: Margin credit is extended outside Brazil by Payward Trading Ltd., not Payward Brasil. Derivatives and xStocks are provided outside Brazil by Payward Digital Solutions Ltd., licensed by the Bermuda Monetary Authority, and do not constitute a public offering of securities in Brazil under Law No. 6,385/1976. Spot virtual asset trading, intermediation, and custody services related to these products are provided by Payward Brasil. Access to margin, derivatives, and xStocks is arranged solely at the client's initiative.