Cookie设置

Don’t worry, we’ve got you covered.To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.If you believe this detection is an error, please close and navigate back.

Oops! It looks like you're unable to view this content from Germany.

取款费用

最低取款额（含手续费）

加密货币

我们的服务器遇到一个内部服务器错误。请重试。

对不起，此页面现无法使用

客服

安全存储和管理您的加密货币和 NFT

将您的 Mac 或 PC 变为高效交易站

解决问题的最快方法是与我们聊天 

发起与我们的聊天

更具体一些？给我们发送电子邮件，我们会尽快回复您

给我们发送电子邮件

更喜欢通过电话交谈？请致电我们，与我们的专家交谈 

致电我们

支持中心

Need help? Checkout our <Custom.ExternalLink key="8e1cbcbdca58">self-service guides</Custom.ExternalLink>

我们的客服团队将很快联系您。

向我们发送请求。越详细越好。

您正在向API端点传送哪些参数？

请注意，公共呼叫的速率限制是基于IP，而私人呼叫的速率限制是基于您的认证等级。

您试图访问哪个端点？

您如何连接我们的API端点？

您收到的响应错误消息是什么？

问题发生的时间戳或大致时间

认购的系统是什么（例如：OHLC、ticker等）？

认购的资产对是什么？

如果您认购了“book”系统，您认购了多少？

如果您认购了“OHLC”系统，您将“间隔”信息设置为什么？

系统状态（第一条消息）中报告的连接ID（如果可用）

Metadata

API支持（REST/WebSocket）

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.

If you believe this detection is an error, please close and navigate back.

The quickest way to solve a problem is to chat with us 

Chat with us

Something specific? Email us and we’ll get back to you

Email us

Prefer to speak over the phone? Give us a call and talk to one of our specialists 

Call us

Tell us about your request. The more detail the better.

Custom scripting

Third-party application

Websockets

Kraken Futures

Code library wrapper from Kraken's documentation

Kraken Terminal (trade.kraken.com)

How are you contacting our API endpoints?

public/Time

public/Assets

public/AssetPairs

public/Ticker

 public/OHLC

public/Depth

public/Trades

public/Spread

private/Balance

private/TradeBalance

private/OpenOrders

private/ClosedOrders

private/QueryOrders

private/TradesHistory

private/QueryTrades

private/OpenPositions

private/Ledgers

private/QueryLedgers

private/TradeVolume

private/AddOrder

private/CancelOrder

private/DepositMethods

private/DepositAddresses

private/DepositStatus

private/WithdrawInfo

private/Withdraw

private/WithdrawStatus

private/WithdrawCancel

Please remember that the rate limit for public calls is based on IP while rate limit for private calls is based on your verification level.

What endpoint are you attempting to access?

Timestamp or approx time when the issue happened

What is the Asset Pair subscribed?

What is the channel subscribed (eg. ohlc, ticker, etc.)?

If you subscribed to the "book" channel, how many levels did you subscribed to?

If you subscribed to the "ohlc" channel, what have you set as "interval" info?

ConnectionID as reported in systemStatus (first message), if available

What parameters are you passing to the API endpoint?

What error messages are you receiving in response?

A professional trading experience on the go

 Pro

Turn your Mac or PC into a super-charged trading station

Desktop

Mac or PC

Securely store and manage your crypto and NFTs

Wallet

The quickest way to solve a problem is to chat with us online or via mobile apps