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Customers Bank funding provider
Prevent deposit delays
If required and shown in the deposit instructions, make sure your deposit includes a reference to your Kraken Public account ID which starts with AA and is 16 characters long.
Customers Bank provides a quick option to deposit or withdraw USD to and from your Kraken account. This method supports both domestic Fedwire and international SWIFT wire transfers. Fedwire transfers take 0-1 business days to process during US banking hours. SWIFT transfers take 1-3 business days to process during US banking hours. Customers Bank will undergo maintenance every Saturday at 08:00 to 12:00 EST, this may impact processing times.
Please note: this funding method cannot receive or remit ACH transfers
Requirements
To deposit and withdraw USD using Customers Bank, your Kraken account must meet the following requirements:
  • Your Kraken account must be verified to the Intermediate level or higher, and located in an eligible jurisdiction.
  • Only US based clients with US-based bank accounts will be able to utilize Fedwire (excluding Texas).
  • Your bank or financial institution account name must be under the same legal name as your Kraken account.
Funding options, fees and limits
Wire method
Per deposit transaction minimum/maximum
Per withdrawal transaction minimum/maximum
Deposit fee
Withdrawal fee
Fedwire (Domestic)
100 USD / 10M USD daily
20 USD / 10M USD daily
Free
4 USD
SWIFT
100 USD/ 10M USD daily
20 USD / 10M USD daily
Free
4 USD
For additional information on funding providers, fees, minimums and processing times, see our deposit options and withdrawal options articles.
Deposit and withdrawal instructions
Deposit instructions and resources:
Withdrawal instructions: