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How to enable multiple two-factor authentication
The first sign-in two-factor authentication (2FA) method to be enabled on a Kraken account, must be a Roaming 2FA.
You will only be able to have a single Device-Bound (non-roaming) Passkey enabled if Roaming 2FA is also enabled. This is to ensure you are not limited to the one device that the Passkey was created on, avoiding future account access issues.
Passkeys are currently only available to enable via the Kraken Pro platform.

To enable multiple 2FA:

  1. 1
    Click on your profile icon in the upper-right corner of the page.
  2. 2
    Select Settings and then Security.
  3. 3
    Scroll down to the 2FA table.

The available options will be:

Passkeys:
  • Click Add a Passkey and a pop-up will appear. Choose either:
    Cross-Device phone/tablet:
    a) Enable Bluetooth on both devices
    b) Scan the QR code using the phone or tablet’s camera (not an app)
    c) From your mobile device, follow the onscreen instructions (remembering to click Save).
Hardware Security Key:
  • Insert your Security Key into your device and touch it.
  • Follow the onscreen instructions to confirm the update.
Authenticator App:
  • Click Enable.
  • Scan the QR code or enter the set-up key into your chosen Authenticator App.
  • Follow the onscreen instructions and click Continue.
Note: If you previously enabled a legacy 2FA method such as a YubiKey or a Static Password, these methods are considered Roaming 2FAs but are no longer recommended by Kraken. It is strongly advised you update any legacy 2FA methods to a more secure option.
Once the initial sign-in 2FA is setup you will be able to enable:
How to create Passkeys on a phone or tablet
Ensure Bluetooth is enabled on both devices.

The steps below may look different depending on your browser.
  1. 1
    You will first need to sign in via your desktop browser on Kraken Pro.
  2. 2
    In the top right corner of your screen click on your profile icon. Then click Settings followed by Security.
  3. 3
    Scroll down to the sign-in 2FA table. Click Add a Passkey.
    Passkey
  4. 4
    A pop-up will appear "Create a passkey for kraken.com".Click Use a different passkey.
    Use a Different Passkey
  5. 5
    Click Use a phone, tablet or security key.
    App
  6. 6
    Scan QR code and follow the instructions on your device.
    QR
How to create Passkeys with a Hardware Security Key
  1. 1
    Sign in to Kraken Pro.
  2. 2
    In the top right corner of your screen click on your profile icon. Then click Settings followed by Security.
  3. 3
    Click Add a Passkey.

    A pop-up will appear "Create a passkey for kraken.com".
  4. 4
    Insert and touch the Hardware Security Key. Click Allow.
    Hardware Key
How to create a Device-Bound Passkey
  1. 1
    Sign in to Kraken Pro.
  2. 2
    In the top right corner of your screen click on your profile icon. Then click Settings followed by Security.
  3. 3
    Click Add a Passkey and a pop-up will appear "Create a passkey for kraken.com".
  4. 4
    Click Continue.
    Device Bound
  5. 5
    Note: The Device-Bound feature may not be available on certain browsers, e.g. Safari Browser. Instructions can vary across devices or browsers.
Personalize the 2FA Description
When sign-in 2FA, Master Key and/or Passkeys are created, a default description will be automatically assigned. You will be able to edit the description to something more personal and memorable.
To edit the description:
  1. 1
    Click Edit next to the 2FA method.
  2. 2
    Enter a new description in the field and click Update Method.
    The maximum description length is 256 characters.
Description
It is currently not possible to edit descriptions for Funding and Trading 2FA, nor with legacy sign-in 2FA methods.
Delete 2FA
To delete a 2FA method, click on the Delete button next to the 2FA method. If you need to change a Passkey you will need to delete the one you wish to change and then enable the new Passkey.
Note: There must always be at least one Roaming 2FA method enabled.

What if I want to change my only 2FA method?

If you only have one sign-in 2FA or Passkey method enabled, to update or change it you must first enable another Cross-Device Passkey before deleting, updating or changing the original method.
For example, if you have an Authenticator App enabled as your sign-in 2FA and wish to update it:
  1. 2
    Delete the authenticator app sign-in 2FA.
    Remove 2FA
  2. 3
    Re-enable a new authenticator app.
  3. 4
    You may then delete the Cross-Device Passkey, if you wish.
If you are unable to access your account, please submit a support request.