For information on changes for our US clients, please visit our Support Center article.

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Errors for trading and withdrawals “Invalid Arguments”, “Invalid Price” and “Null”
On the New Order form for Trading and on the Withdrawal form, symbols ($, €, ₿, etc) cannot be used anywhere.
Also if you use decimal values, be aware that:
  • There has to be a number before the decimal place.
  • Must use dot decimal separator, not a comma decimal separator.

Examples

Not Acceptable
Acceptable
$6300 
6300
€5.200
5200
.001
0.001
For trading specifically, also keep in mind Price and volume decimal precision.
For withdrawals specifically, also keep in mind: