For information on changes for our US clients, please visit our Support Center article.

Master Key as a Sign-in Method
If you created a Master Key, you can use the Master Key as a Sign-in 2FA method to access your account.
Note: If you use an authenticator app like Google Authenticator, Microsoft Authenticator, Authy or Duo, make sure you are entering the correct code for signing in and that the time settings of the device you are using to sign in with are set to automatic.

How to use your Master Key as a Sign-in 2FA method:

  1. 1
    Navigate to Enter your email or username and password. Click Sign in.
  2. 2
    A new page will show requesting your Sign-in 2FA. Click on Master Key.
    Add your Master Key and click Enter. You should now be signed in to your account.