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How can I contact your support team using PGP/GPG email encryption?
Generally, Kraken Support does not send either PGP signed or PGP encrypted emails.
However, we are able to receive plain-text emails that use the OpenPGP standard and can send PGP encrypted emails to you, if you make the request.
To request this, make sure that you shared your public key with us through your account settings. Also note that response times can be delayed by the requirement to manually encrypt our messages before we send them to you.
To continue, send an encrypted email to [email protected] using the public key of [email protected]. The public key of [email protected] or [email protected] should not be used.
You can copy and paste the below text into a text editor and save it as a .asc file, after which you may import it into your PGP software.
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-----END PGP PUBLIC KEY BLOCK-----
Verifying Kraken Support public PGP keys
The PGP fingerprint of [email protected] is
3743 105D CC4A 93EC 4927 766D 05E2 9576 4D31 CD8E
and the Key ID is:
4D31CD8E
For detailed information on how to verify an encrypted email from Kraken, please review this.