For information on changes for our US clients, please visit our Support Center article.

Ara
The Buy Crypto widget
This article is for clients using the Kraken Classic interface.
Withdrawal hold
Certain instant purchases, such as first time ACH Online Banking, debit or credit card or digital wallet purchases, will trigger a withdrawal hold for up to 72 hours. Withdrawal holds may also be triggered by deposits from certain banks as well as security reasons. For enhanced security, debit and credit card purchases using USD will experience the 72 hour lock discussed above on all purchases, not just your first purchase.
With Kraken’s Buy Crypto tool, you can now instantly buy, sell or convert any combination of cryptocurrencies and cash. Instructions on how to use the Buy, Sell and Convert options are shown below.
How to Buy
  1. 1
    Click on Buy Crypto at the top of the page and select the Buy option.
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  2. 2
    In the search field, type in the name of the asset you wish to buy. In this example, we'll buy XRP. Alternatively, you can scroll through the list of available crypto assets.
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  3. 3
    Enter the cash amount you want to spend, or click the toggle button to input the volume of crypto you want to buy. Before you click the Preview button, ensure that you have selected the correct Pay With method. You can pay with either your cash balance, your debit or credit card or with ACH online banking.
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  4. 4
    A confirmation screen will pop up to show the asset volume being purchased, the quoted asset price, fees and cash amount for the purchase. 
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  5. 5
    If everything looks right, click Confirm to complete the order.
  6. 6
    When paying with your debit/credit card, additional confirmation with 3D Secure will need to be completed.
How to Sell
  1. 1
    Click on Buy Crypto at the top of the page and select the Sell option.
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  2. 2
    In the search field, type in the name of the asset you wish to sell. In this example, we'll sell XRP. Alternatively, you can scroll through the list of your available crypto assets.
  3. 3
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  4. 4
    Enter the crypto volume you want to sell, or click the toggle button to input the cash value you want to sell. Then click the Review button.
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  5. 5
    A confirmation screen will pop up so you can double check your order. 
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  6. 6
    If everything looks right, click Confirm to complete the order.
How to Convert
The Convert tab allows you to convert between any crypto and cash assets. While there are still some geographic restrictions on certain assets, there is no limitation on supported currency pairs!
  1. 1
    Click on Buy Crypto at the top of the page and select the Convert option.
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  2. 2
    In the From drop-down menu, select one of your available assets.
  3. 3
    Select any of the available currencies from the To drop-down menu.
  4. 4
    Input the amount you want to convert and click the Review button.
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  5. 5
    A confirmation screen will pop up so you can double check your order.
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  6. 6
    If everything looks right, click Confirm to complete the order.
How to add your debit or credit card
  1. 1
    Click on Buy Crypto at the top of the page.
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  2. 2
    Select Payment methods and then Add a card.
  3. 3
    Your first and last name are pre-filled with your legal name as verified on your Kraken account. If your card only has your initials and surname, or has an additional middle name, your bank should still validate your card. We do not accept payment cards issued in someone else's name.
  4. 4
    Input the 16 digits found on your Visa or Mastercard card, add the expiry date and 3 digit security code found on the back of your card. 
  5. 5
    Your address is pre-filled with the verified address on your Kraken account, however this can be edited if your card billing address differs.
  6. 6
    Click continue once you have input the required information.
  7. 7
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  8. 8
    Once your card has been validated, you will be able to select it from the Pay with options.
The default payment currency is pre-determined by your verified country of residence.
How to connect to ACH online banking
  1. 1
    Click on Buy Crypto at the top of the page.
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  2. 2
    Select Payment methods and then Add a bank account.
  3. 3
    Locate your bank by entering the name in the search field.
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  4. 4
    Input your online banking Sign-in credentials. Depending on your bank, you may need to provide additional verification via text message; email; phone call; etc.
  5. 5
    Once confirmed, your online banking will be listed in the Pay with option.
How to edit or delete your saved payment card or online bank account
Once your card or banking information is stored, it's not possible to access and edit. You will need to delete the stored information and then add it again with the updated information if needed.
To delete card or banking information, click on Payment methods. Next to the card or bank account you want to remove, click the 3 dots and select Remove.
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If you do not see this option, then you will need to disable your Global Settings Lock.A maximum of three attempts to save your payment card is allowed within a 30 day rolling period. Deleting saved cards will not reset this limit so be mindful of this before removing any of your saved card details.
Locating your transaction
The asset that you have purchased will be credited to your Kraken account balance. To view the transaction, navigate to the History tab on your account. The purchase will be visible in the format of:
Spend -> The amount debited from your account balance
Receive -> The amount credited to your Kraken balance
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If you purchased with your card or online banking, there will be an additional HOLD Deposit entry. This is just a term to differentiate between an instant purchase and a cash bank wire deposit. The deposited funds are held for a specific crypto purchase, and should not be confused with a deposit that has been placed on hold.
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Funding options
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Supported currency pairs
You can buy, sell and convert any asset to any other asset. Please note the following exceptions:
  • There are some geographic restrictions which may affect the assets that are available in your verified country of residence.
  • Cash-to-Cash pairs are not available in the USA.
  • ETH2.S-ETH is not available.
  • Newly listed coins may have a delay of a few days before becoming available.