High support request volumes may delay response times. For faster help, check out our resources on

The quickest way to solve a problem is to chat with us online or via mobile apps

Something specific? Email us and we'll get back to you

Prefer to speak over the phone? Give us a call and talk to one of our specialists 

Differences between a crypto exchange and a crypto wallet service

How to follow Kraken on social media

Kraken's address

What is Kraken.com?

About Kraken

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Check out our video guides to quickly and easily find a solution

Video Guides

Diferenças entre uma exchange de criptomoeda e um serviço de carteira de criptomoeda

Como seguir a Kraken nas redes sociais?

Endereço da Kraken

O que é a Kraken.com?

Volumes elevados de solicitação de suporte podem atrasar os tempos de resposta. Para obter ajuda mais rápida, consulte nossos recursos sobre <Custom.ExternalLink key="d1d55cca9810">problemas de login</Custom.ExternalLink> e <Custom.ExternalLink key="c8a2edba44ae">tempos de verificação de conta</Custom.ExternalLink><Custom.ExternalLink key="c8a2edba44ae">.</Custom.ExternalLink>

A maneira mais rápida de resolver um problema é conversar conosco online ou via aplicativos móveis

Algo específico? Envie-nos um e-mail e entraremos em contato com você

Prefere falar por telefone? Ligue-nos e fale com um de nossos especialistas 

Configurações de cookies

Don’t worry, we’ve got you covered.To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.If you believe this detection is an error, please close and navigate back.

Oops! It looks like you're unable to view this content from Germany.

Taxa de retirada

Retirada mínima (incluindo taxa)

Criptomoeda

Nosso servidor encontrou um erro interno de servidor. Tente novamente.

Lamentamos, mas esta página não está a funcionar no momento

Suporte

Uma experiência profissional de negociação em qualquer lugar

Armazene e gerencie com segurança suas criptomoedas e NFTs

Transforme seu Mac ou PC em uma estação de negociação mais rápida e potente

Central de suporte

Need help? Checkout our <Custom.ExternalLink key="8e1cbcbdca58">self-service guides</Custom.ExternalLink>

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.

Sobre a Kraken