For information on changes for our US clients, please visit our Support Center article.

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Fazendo login com seu e-mail
You can now use your email address to sign in via Kraken!
We understand that remembering usernames can sometimes be a hassle, and we want to ensure a seamless experience for our users. This update will simplify the sign-in process, reduce the chances of forgetting usernames and make accessing your Kraken account quicker than ever before.
This feature is automatically enabled for new accounts and accounts that did not have a Global Settings Lock (GSL) enabled as of June 21st, 2023.
Can I opt out of this change to allow signing in with just my username?
If you prefer to continue signing in with your username only and restrict the new email sign-in option, we've got you covered! Simply follow these steps to change your sign-in method back to how it was before:
  1. 2
    Navigate to your security settings.
  2. 3
    Toggle the sign-in method to Username only.
To re-enable email sign-in:
This feature is turned on by default.
  1. 1
    Sign in to your account.
  2. 2
    Click on the profile icon in the top right corner of your screen.
  3. 3
    Navigate to Security.
  4. 4
    Toggle the sign-in method from Username only to Email address and username.