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Getting started for German clients

The quickest way to solve a problem is to chat with us online or via mobile apps

Something specific? Email us and we'll get back to you

Prefer to speak over the phone? Give us a call and talk to one of our specialists 

Overview of Changes for German Clients

Changes to Kraken NFT Services for German Clients

Overview of fees for German clients

How to close your Kraken account for German clients

Which interface is best for me?

Frequently asked questions

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Check out our video guides to quickly and easily find a solution

Video Guides

Panoramica delle modifiche per i clienti tedeschi

Un volume elevato di richieste di assistenza potrebbe ritardare i tempi di risposta. Per ricevere un aiuto più rapido, consulta le nostre risorse relative ai <Custom.ExternalLink key="d1d55cca9810"> problemi di accesso</Custom.ExternalLink> e ai<Custom.ExternalLink key="c8a2edba44ae"> tempi di elaborazione per la verifica dell'account</Custom.ExternalLink><Custom.ExternalLink key="c8a2edba44ae">.</Custom.ExternalLink>

Il modo più rapido per risolvere un problema è chattare con noi online o tramite le app per dispositivi mobili.

Hai bisogno di assistenza su un argomento particolare? Inviaci un'e-mail e ti risponderemo.

Preferisci parlare al telefono? Chiamaci e parla con uno dei nostri specialisti 

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Commissioni di prelievo

Minimi di prelievo (inclusa la commissione)

Criptovaluta

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Supporto

Un'esperienza di trading professionale da dispositivo mobile

Scopri una nuova era della proprietà digitale

Conserva e gestisci in modo sicuro le tue criptovalute e gli NFT

Trasforma il tuo Mac o PC in una postazione di trading super potenziata

Centro di Assistenza

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Frequently asked questions

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