For information on changes for our US clients, please visit our Support Center article.

A causa dell’incremento della domanda, la verifica dell’account potrebbe subire ritardi. Evita di inviare più richieste e, per ottenere risultati migliori, rivedi in anticipo i requisiti del documento.
Cerca
Come posso contattare il vostro team di supporto usando le mail crittografate PGP/GPG?
In genere, l’Assistenza clienti di Kraken non invia e-mail con firma o crittografia PGP.
Tuttavia, siamo in grado di ricevere e-mail in testo normale che utilizzano lo standard OpenPGP e possiamo inviare e-mail con crittografia PGP, se lo richiedi.
Per richiederlo, assicurati di aver condiviso la tua chiave pubblica con noi verificando le impostazioni del tuo account. I tempi di risposta possono subire ritardi a causa della necessità di crittografare manualmente i nostri messaggi prima dell'invio.
Per continuare, invia un'e-mail criptata all'indirizzo [email protected] utilizzando la chiave pubblica di [email protected]. Non utilizzare la chiave pubblica [email protected] o [email protected].
La chiave pubblica PGP di [email protected] può essere scaricata qui.
In alternativa, puoi copiare e incollare il testo sottostante in un editor di testo e salvarlo come file .asc, che potrai successivamente importare nel software PGP.
Chiave pubblica PGP di [email protected]
------ INIZIA BLOCCO CHIAVE PUBBLICA PGP-----

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=XBcF
------ TERMINA BLOCCO CHIAVE PUBBLICA PGP-----
Verifica delle chiavi pubbliche PGP dell’Assistenza clienti di Kraken
L'impronta digitale PGP di [email protected] è
3743 105D CC4A 93EC 4927 766D 05E2 9576 4D31 CD8E
e l'ID chiave è:
4D31CD8E
Per informazioni dettagliate su come verificare un'e-mail criptata da Kraken, leggi qui.