For information on changes for our US clients, please visit our Support Center article.

A causa dell’incremento della domanda, la verifica dell’account potrebbe subire ritardi. Evita di inviare più richieste e, per ottenere risultati migliori, rivedi in anticipo i requisiti del documento.
"Permission Denied" error when making a trade
The Permission Denied error on trades generally means you have Two-factor Authentication (2FA) for Trading turned on and are entering it incorrectly or not at all.
Depending on how you set it up, Trading 2FA can apply to:
  • Creating new orders
  • Cancelling open orders
  • Closing
    spot positions on margin
If you are confident you are entering the correct 2FA code, see My Authenticator App 2FA code doesn't work for more details.