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Getting started for German clients

The quickest way to solve a problem is to chat with us online or via mobile apps

Something specific? Email us and we'll get back to you

Prefer to speak over the phone? Give us a call and talk to one of our specialists 

How to get started for German clients! 

How to create an account for clients in Germany

Re-verifying your German account 

How to get verified for German clients

Regaining account access for German clients

Get verified for a Business account in Germany

Update business account information for German clients

Identity documents required for German re-verification 

Account basics and verification 

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Check out our video guides to quickly and easily find a solution

Video Guides

Des volumes élevés de demandes de support peuvent allonger les temps de réponse. Pour bénéficier d’une aide plus rapide, consultez nos ressources sur les <Custom.ExternalLink key="d1d55cca9810">problèmes de connexion</Custom.ExternalLink> et les <Custom.ExternalLink key="c8a2edba44ae">délais de vérification de compte</Custom.ExternalLink><Custom.ExternalLink key="c8a2edba44ae">.</Custom.ExternalLink>

Le moyen le plus rapide de résoudre un problème est de discuter avec nous en ligne ou via des applications mobiles

Quelque chose de particulier ? Envoyez-nous un email et nous vous répondrons

Vous préférez parler au téléphone ? Appelez-nous et parlez à l’un de nos spécialistes 

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Support

Une expérience professionnelle de trading où que vous soyez

Gérez et stockez vos crypto-monnaies et vos NFT en toute sécurité

Transformez votre Mac ou votre PC en un poste de trading chargé à bloc

Centre de support

Need help? Checkout our <Custom.ExternalLink key="8e1cbcbdca58">self-service guides</Custom.ExternalLink>

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.