Kraken Desktop is currently unavailable to German clients. To check if Kraken Desktop is available in your region, review our geographic restrictions article.
Can I fund my Kraken account through Kraken Desktop?
At this time, it is not possible to fund your Kraken account using Kraken Desktop. To fund your Kraken account, please use our desktop website, or mobile apps.
Can I create a Kraken account through Kraken Desktop?
At this time, it is not possible to create a Kraken account using Kraken Desktop. Please use our desktop website, or mobile apps to create your Kraken account. Be sure to also verify your account in order to use Kraken Desktop.
Will my device run Kraken Desktop? What if my device is old or “slow”?
Kraken Desktop is a blazing fast, yet lightweight application built in-house using specialized technology. The Kraken Desktop application uses minimal computer resources, and was designed to run on nearly all devices within reasonable capabilities.
A laptop or desktop computer is required for Kraken Desktop, as mobile devices such as cell phones and tablets are not compatible.
What’s the difference between Kraken Pro and Kraken Desktop?
Kraken Desktop is an advanced trading platform offering a highly customizable and modular interface tailored for in-depth market analysis and efficient trading. Although, it is solely focused on trading. Each and every feature or setting within Kraken Desktop is meant to enhance your trading experience across the Kraken markets.
In contrast, Kraken Pro (the website and mobile app) provides account management functionalities, including deposits, withdrawals, and account security, alongside trading capabilities and interface customization.
Kraken Desktop supports live data and order execution across 800+ Kraken Spot markets.
I want to learn how to use Kraken Desktop, how should I get started?
If you are unfamiliar with Kraken Desktop, please read through the articles in our Getting Started section of the Kraken Support Center. In these articles, you’ll learn the ins-and-outs of board management, theme customization, module settings, and much more. From installation, to placing your first trade, and beyond, our Support Center has you covered!
Can I add technical analysis indicators to my Kraken Desktop charts?
Yes, Kraken Desktop has an in-built proprietary technical analysis library that supports 30+ popular TA indicators and chart overlays. Learn more about using TA tools on Kraken Desktop here.
How do I see my account balances on Kraken Desktop?
In order to see your cash or crypto balances on Kraken Desktop, you’ll need to add the Balances module to your board.
Find support articles for Kraken Desktop here, or submit a support ticket from within the Kraken Desktop application.
To submit a ticket:
First, click the button in the top right corner of the application, then select "Support" from the dropdown menu. Fill out the Subject, and Message boxes and then click Submit.
Our support team will reach out as soon as they can via email with assistance.