En raison d'une augmentation de la demande, vous pourriez rencontrer des retards avec Live Support. Si vous avez des difficultés pour vous connecter à votre compte, veuillez consulter ce guide.
Rechercher
How to deposit cryptocurrencies to your account on Kraken Pro
This article is for clients using the Kraken Pro site (pro.kraken.com)
If you are looking for information on how to deposit cryptocurrency on Kraken.com, you can find out how here!
Before being able to deposit cryptocurrencies, your account must first be verified to the Intermediate level or higher.
Some cryptocurrencies can be sent via multiple different networks. Make sure you are using a network and cryptocurrency we support so that funds are not lost.
Use the following steps to deposit:
View step-by-step deposit instructions
  1. 1
    Sign in to your Kraken account and navigate to Portfolio.
    Screen_Shot_2022-05-25_at_11.50.01_AM.png
  2. 2
    Click the Deposit button.
    Screen_Shot_2022-05-25_at_12.05.52_PM.png
  3. 3
    Search for the currency you wish to deposit and click on it.
    deposit-BTC-censored.gif
  4. 4
    Click the copy icon, and paste the address (and if applicable, other details*) into the wallet from which the funds will be sent. Do not type the address by hand.
    Screen_Shot_2022-06-16_at_10.29.52_AM.png
    *For certain cryptocurrencies, you will need to include more details than just the address:
    • Ripple (XRP) deposits need a ‘destination tag’ tag’      
    • Lumens (XLM) deposits need a 'memo' if you do not use a muxed address 
    • Stacks (STX) deposits need a 'memo'
    • EOS deposits need a 'memo'  
    Alternatively, you can also use the provided ‘QR code’. IMPORTANT: If you use the QR code for XRP and XLM ensure the tag/memo is included. For EOS, the memo will need to be manually typed in.
  5. 5
    Once you have initiated a valid transaction from your wallet, the deposit will be credited to your account when the minimum number of required confirmations has been reached.
Note:
  • If you didn't include the correct tag or memo, please create a support ticket.
  • The only way for a deposit address to be removed is for it to expire. Valid transactions sent to an expired deposit address can still be credited minus a fee.

Sending cryptocurrencies from other exchanges

Below are links to support articles (not created by Kraken) from a variety of exchanges that our clients have found helpful when sending funds to Kraken: