For information on changes for our US clients, please visit our Support Center article.

En raison d’une demande accrue, la vérification de compte peut être retardée. Veuillez éviter d’envoyer plusieurs demandes, et pour obtenir de meilleurs résultats, vérifiez au préalable nos pré-requis concernant les documents.
Export file can't be opened
Currently we only offer export files in the CSV (comma-separated values) format.
CSV is a popular format for data exports and can be opened with common spreadsheet applications such as:
  • Apple Numbers for macOS
  • Microsoft Excel for Windows (or macOS)
  • Google Sheets for just about any computer
If you are having issues opening your export file, please make sure your spreadsheet application is up to date or try another spreadsheet application.