For information on changes for our US clients, please visit our Support Center article.

En raison d’une demande accrue, la vérification de compte peut être retardée. Veuillez éviter d’envoyer plusieurs demandes, et pour obtenir de meilleurs résultats, vérifiez au préalable nos pré-requis concernant les documents.
How are fee conversion rates calculated?
The conversion rate in converting the volume of an order in quote currency to the volume in USD is calculated using spot prices on Kraken. Spot is taken as the mid-point of bid and ask. This calculation is for the purpose of calculating your 30 day trade volume in USD.
To get the spot rate for something like GBP/CAD, which we don't have a market for, we use the spot for BTC/GBP and BTC/CAD to get it. In a few cases we might not be able to get the implied spot rate that way and for those cases we pull the rate from a third party site.