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General

The quickest way to solve a problem is to chat with us online or via mobile apps

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Cost minimum for trading

Minimum order size (volume) for trading

Maximum number of open orders

Partially filled orders due to "Out of Funds"

Self trading prevention

Price decimal precision

Trading requirements & errors

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Video Guides

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Withdrawal fee

Withdrawal minimum (including fee)

Cryptocurrency

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Support

A professional trading experience on the go

Securely store and manage your crypto and NFTs

Turn your Mac or PC into a super-charged trading station

Support Center

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.

Contact us directly

Trading requirements & errors

Contact us directly