Need help re-verifying your account? Check out our step-by-step guide on 

General

The quickest way to solve a problem is to chat with us online or via mobile apps

Something specific? Email us and we'll get back to you

Prefer to speak over the phone? Give us a call and talk to one of our specialists 

How to change the currency pair

How to see balances available for new orders

How to change your default currency

Fat finger warning

Kraken.com trade interface

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Video Guides

Need help re-verifying your account? Check out our step-by-step guide on <Custom.ExternalLink key="53ee1c79e53c">Re-verifying your German account</Custom.ExternalLink>.

Cookie settings

Don’t worry, we’ve got you covered.To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.If you believe this detection is an error, please close and navigate back.

Oops! It looks like you're unable to view this content from Germany.

Withdrawal fee

Withdrawal minimum (including fee)

Cryptocurrency

Our server encountered an internal server error. Please try again.

Sorry, this page is not working right now

Support

A professional trading experience on the go

Securely store and manage your crypto and NFTs

Turn your Mac or PC into a super-charged trading station

Support Center

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.

Contact us directly

Kraken.com trade interface

Contact us directly