Account Verification

Can I change my username?

Updating account information

Why can't I add my address?

Once you have submitted your personal information for verification, you will not be able to manually change these details.

You can, however, use the individual procedures linked to below if you require any of the submitted information to be updated or adjusted:

Updating your account information

Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about futures and why you should trade them.

Futures

Kraken Wallet

Help for German Clients

Kraken phone support is now available. <Custom.ExternalLink key="e33012ffb08f">Give us a call</Custom.ExternalLink> and we&#x27;ll be happy to assist you.

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Withdrawal fee

Withdrawal minimum (including fee)

Cryptocurrency

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Support

A professional trading experience on the go

Securely store and manage your crypto and NFTs

Support Center

To access this page and explore more, please visit our dedicated German site to discover exciting content tailored for you.

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For information on changes for our US clients, please visit 

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