Account History

Account History: FAQs

• Account/Transaction/Tax Statements
• Exporting data on behalf of clients
• I can't view my older Orders history

Account History: Export Basics

• How can I export my data?
• Ledgers vs Trades Data
• Explanation of Ledger Fields
• Explanation of Trade Fields
• Orders Data

Account History: Export Issues

• Export requests "stuck" in Queued status
• Can't open the exported file
• Export history is empty or not complete
• CAD withdrawals & balances
• Dot vs Comma decimal separator

Account History: Export Analysis

• Asset Codes
• Ledgers Data: "Duplicate" Deposit & Withdrawal Entries
• How to associate rollover fees with margin trades