For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Suitability Warnings
As part of Kraken’s regulatory compliance effort, we are required to perform a suitability assessment for each and every one of our clients’ trades, and inform them if we believe a trade is not suitable for them. We base our assessment on each client’s profile, their answers to certain investment-related questions, as well as their trading behavior and history.

How does this impact me?

If we determine that an order you place is not suitable for you, we will notify you with an additional pop-up, prompting you to review your trade. We strongly recommend that you carefully consider whether you still want to proceed with the trade. If you would like to proceed, you may do so by selecting the Continue anyway button on the popup. If you decide you want to forgo the trade, simply click the Cancel button.
If you have any further questions, feel free to contact our Support team.