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Kraken’s VIP Portal
VIP Portal
Kraken’s VIP Portal is a dedicated space within Kraken Pro where eligible clients can access account information, granular trading data and statistics, their Account Manager’s contact details and more.
What is a VIP client?
The Kraken VIP status is assigned to clients based on historic trading volume and platform activity.
Features of the VIP Portal
  • Quick access to primary and backup Account Manager contact details.
  • Advanced trading information such as usage statistics, taker/maker volumes and API actions.
  • Institutional liquidity information.
  • VIP surveys.
How do I access the VIP Portal?
  1. 1
    Go to and sign in to your Kraken account.
  2. 2
    Click on the down arrow to the right of your account name at the top right of the screen, and click on VIP:
To learn more about the VIP Portal, reach out to our Account Management team: