For information on changes for our US clients, please visit our Support Center article.

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How to create an account
This article is tailored to clients located in Germany. If you are not based in Germany please visit this article!
Creating an account is the first step towards accessing the services that we offer.
  1. 1
    On Kraken.com click the Sign up button in the upper-right corner.
    Sign Up
  2. 2
    Enter your email address and a strong password (see password tips & requirements) on the signup form.
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  3. 3
    Review the PIML terms of service, tick the agree box (if you agree), and then click the Create account button.
  4. 4
    You should receive an activation email containing an activation key. If you do not receive an activation email, please try these troubleshooting steps. 
  5. 5
    Enter your activation key on the account activation form or alternatively complete activation by clicking the link in the email.
    General_AccountActivationForm_10132021.gif
  6. 6
    Confirm your password, complete the captcha if asked and click the Activate Account button.
  7. 7
    Congratulations! You have successfully created your Kraken account and you’re ready to get started.
If you are using the Pro interface, follow the steps below!
  1. 1
    Make sure you are visiting the official Kraken Pro site on pro.kraken.com.
    89.png
  2. 2
    Click on the Sign in button in the upper-right corner, and then Create one.
    90.gif
  3. 3
    Enter your email address, a username (see username tips & requirements) and a strong password (see password tips & requirements) on the signup form.
    Note: the username cannot be changed.
    sign up
  4. 4
    Review the PIML terms of service, tick the agree box (if you agree), and then click the Create account button. If you receive an error after clicking on the Create account button, see this guide.
  5. 5
    You should receive an activation email containing an activation key.If you do not receive an activation email, please try these troubleshooting steps. 
  6. 6
    Enter your activation key on the account activation form or alternatively complete activation by clicking the link in the email.
    92.gif
  7. 7
    Confirm your password, complete the captcha if asked and click the Activate Account button.
  8. 8
    Congratulations! You have successfully created your Kraken account and you’re ready to get started.