For information on changes for our US clients, please visit our Support Center article.

How to close your Kraken account for German clients
To close your account, you'll need to create a closure request with our Support team. The following steps will instruct you on how to do so:
  1. 1.
    Sign-in to your account through the Support Center.
  2. 2.
    Click on Contact Us in the top right corner of your screen. 
  3. 3.
    Create a closure request by selecting Other questions (general, feedback, bugs) and then the Close Account category.
We are sad to see you go!
If you require a letter containing specific information regarding your account, please submit a request here. Our specialists will review your request, and assist via email.
Before you go, take a look to see if any of the below topics may help you. If there is anything else we can do to assist you our Support team is available 24/7.
Difficulty getting verified
Account sign-in issues
Security concerns
Missing the cryptocurrency I want
Limited knowledge or experience trading