Changes to Kraken NFT Services for German Clients
The exact service start and other dates may vary. Clients will be contacted with confirmation of the dates.
As announced here, Kraken has entered into a partnership with DLT Finance (DLTF). DLT Finance is a brand of DLT Securities GmbH and DLT Custody GmbH who offer leading BaFin-licensed digital asset brokerage and custodian services. As a result, on July 10, 2024, Non-Fungible Token (NFT) trading and deposits for clients residing in Germany will no longer be supported. We understand that this news may come as a disappointment, and we sincerely apologize for any inconvenience.
For clients who have been actively engaged in the NFT market, we understand that this change may disrupt trading activities. Nevertheless, withdrawing NFT assets from Kraken remains a straightforward process. For detailed instructions on how to withdraw NFTs, please refer to our support article here. This article provides step-by-step guidance on initiating withdrawals, ensuring that you can seamlessly transfer your NFTs to alternative platforms or wallets of your choice.
We understand that these changes may raise questions, and our support team is here to assist you every step of the way. If you require further clarification or assistance with withdrawing your NFT assets, please do not hesitate to reach out to our dedicated support team.