For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
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Changes to Kraken NFT Services for German Clients
The exact service start and other dates may vary. Clients will be contacted with confirmation of the dates.
From mid-September, 2024, Non-Fungible Token (NFT) trading and deposits for clients residing in Germany will no longer be supported. We understand that this news may come as a disappointment, and we sincerely apologize for any inconvenience.
For clients who have been actively engaged in the NFT market, we understand that this change may disrupt trading activities. Nevertheless, withdrawing NFT assets from Kraken remains a straightforward process. For detailed instructions on how to withdraw NFTs, please refer to our support article here. This article provides step-by-step guidance on initiating withdrawals, ensuring that you can seamlessly transfer your NFTs to alternative platforms or wallets of your choice.