For information on changes for our US clients, please visit our Support Center article.

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Where can I find my active sessions?
This article is for clients using the Kraken Pro site (pro.kraken.com)
If you are looking for information on finding your active sessions on Kraken.com, you can find out how here!
In an effort to offer more visibility and control over your account security, the Security section of your account includes session and device management. This allows you to see, at a glance, which devices are active on your account as well as a timeline of all recent sessions, greatly improving the ability to notice any suspicious activity and mitigate any risk you might be susceptible to. 

To see your active sessions:

  • Sign into your account.
  • Click on your name in the upper right corner.
  • Click on Settings, and then Activity.
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From here, you can see all recent sessions as well as the date, time, device and location/IP of any given session and gives you the option to end any or all sessions as you see fit.
To remove a session click on the 'X' to the right of that session, to end all sessions click on 'Disconnect all'.
NOTE: It is good security practice to periodically check the Active sessions area to see if any suspicious activity has occurred. 

How to edit the automatic sign out time on your account:

The default sign out time is 120 minutes.  To change this to a custom time between 2 and 10,080 minutes:
  • Sign into your account.
  • Click on your name in the upper right corner.
  • Click on Settings, and then Security.
  • At the bottom of this page you will see the option to update the automatic sign out time.
Click here for more information about securing your account and digital life.