If your Kraken withdrawal status is Sending and you made the withdrawal less than two days ago it is likely that the withdrawal is still processing. Processing times for SynapseFi withdrawals can take up to two days.
If you made your withdrawal more than two days ago please open a Support ticket for further assistance.
If your Kraken deposit status is Confirming for less than two business days:
- Processing times for SynapseFi deposits can take up to 1-2 business days.
If your Kraken deposit status is Confirming for more than two business days or does not show up in your Kraken account.
- Please open a Support ticket for further assistance.