For most cash deposit methods, you'll see a unique deposit reference included with the deposit instructions. This deposit reference is very important and needs to be included in your bank transfer.
If a deposit reaches us without a deposit reference, it will have to be manually assigned to your account rather than automatically and may take longer to process than the normal processing time.
Where should I include the reference code?
When making a domestic JPY deposit, please add the reference number before your name. This field will vary depending on your bank and may be called “Sender”, “Remitter” or “振込依頼人名”