With Kraken’s new Buy Crypto tool, you can now instantly buy, sell or convert a wide range of cryptocurrencies and cash.
How to Buy
To purchase a crypto currency using your Kraken account balance, you will need to choose the Buy tab.
- Click on Buy Crypto at the top of the page to navigate to the form.
- Select the asset you wish to buy from the Buy drop-down menu.
- Enter the amount you want to spend and click the Preview button.
- A confirmation screen will pop up to show the asset volume being purchased, the payment method, quoted asset price and fees.
- If everything looks right, click Buy now to complete the order.
How to Sell
To sell your cryptocurrency and credit the cash into your account balance, you will need to choose the Sell tab.
- Click on Buy Crypto at the top of the page to navigate to the form.
- Enter the amount you want to sell.
- Select one of your available assets from the drop-down menu.
- A confirmation screen will pop up so you can double check your order.
- If everything looks right, click Sell now to complete the order.
How to Convert
The Convert tab allows you to convert crypto-to-crypto.
- Click on Buy Crypto at the top of the page to navigate to the form.
- In the From drop-down menu, select one of your available assets.
- Select any of the available currencies from the To drop-down menu.
- Input the amount you want to convert and click the Preview button.
- A confirmation screen will pop up so you can double check your order.
- If everything looks right, click Convert now to complete the order.
Funding options
Bank wire ("Furokomi") deposits
Kraken supports domestic JPY wires via SBI Sumishin Net Bank.
For step by step instructions, please see our support article on how to deposit funds to your Kraken account.
For step by step instructions, please see our support article on how to deposit funds to your Kraken account.
Bank wire withdrawals
Our guide on how to withdraw funds from your Kraken account will show you how to do this.
Crypto deposits
Have a look at our guide on how to deposit cryptocurrencies to your Kraken account for detailed instructions. Remember to check the minimum deposit amount before you send any funds.
Crypto withdrawals
Withdrawing your crypto funds is quick and easy. Our guide on how to withdraw cryptocurrencies from your Kraken account provides detailed instructions.
Instant Buy FAQs
Do I need a verified account?
Yes, you will need a verified account to buy, sell and convert crypto.
Learn more about how you can get your account verified here.
Learn more about how you can get your account verified here.
What is the minimum order size?
The minimum JPY amount to buy and sell crypto with Yen is 110 yen.
For converting between cryptocurrencies, the minimum is the equivalent value of 1 USD.
For converting between cryptocurrencies, the minimum is the equivalent value of 1 USD.
What are the fees?
When placing buy; sell; or convert orders, the Kraken Fee per transaction is 1.5%.
Fees will be charged in the asset that you pay with - for instance is you are buying BTC with you Kraken JPY balance - fees will be charged in JPY.
On the final Order Confirmation page, you will be shown exactly what you'll pay and receive.
Fees will be charged in the asset that you pay with - for instance is you are buying BTC with you Kraken JPY balance - fees will be charged in JPY.
On the final Order Confirmation page, you will be shown exactly what you'll pay and receive.
Why am I unable to buy an asset?
If your purchase cannot be completed, it could be due to one these scenarios:
- You do not have enough funds in your account balance for the transaction.
- Your funds are currently being used for open orders.
- The transaction value is below the minimum requirement.
- The crypto asset you want to buy may not be a supported pair with the currency you want to pay with.
If you continue to have issues completing your purchase, please contact our support team so we can assist you.
Why am I unable to sell an asset?
Any error messages seen during the sell process could be linked to one of the following reasons:
- Your funds are currently being used for open orders.
- The transaction value is below the minimum requirement.
- The crypto asset you want to sell may not be a supported pair with the currency balance you want to use to deposit the cash.
If you continue to have issues completing your purchase, please contact our support team so we can assist you.
Why can't I withdraw my funds?
Withdrawal issues can occur if you have funds locked in open orders.
How can I deposit and withdraw cryptocurrencies?
Currently it's only possible to deposit and withdraw cryptocurrency via the Funding section in your account on the main website. We are working towards facilitating cryptocurrency payments via the app.
How can I convert between two currencies?
You can convert between two paired assets using the ‘Convert’ feature on our Buy Crypto widget. This is currently only available on the website, but we are working towards adding this feature on the app.
What’s the difference between “Trade” and the “Buy Crypto” widget?
With Trade, you can specify a price which you want to make a trade and if other users are willing to match your order, a trade will be executed. Therefore, it is not guaranteed that your trade will be executed.
What’s the difference between “Trade” and the “Buy Crypto” widget?
With Trade, you can specify a price which you want to make a trade and if other users are willing to match your order, a trade will be executed. Therefore, it is not guaranteed that your trade will be executed.
With the Buy Crypto widget, Kraken will present a rate and fee at which you can buy, sell or trade cryptocurrency immediately.
What’s the difference between “buy”, “sell” and “exchange”?
With the “Buy” widget you can buy cryptocurrency with Yen. “Sell” allows you to sell “cryptocurrency” and receive. “Exchange” will allow you to exchange cryptocurrency with another cryptocurrency.
I placed an order by mistake - can I cancel an executed order?
No, you can not cancel a completed order.
Troubleshooting tips
If you encounter any difficulties with completing your transaction, try the below tips:
- Ensure that your operating system and web browser are up to date.
- Use a different web browser or use your browser's Incognito / Privacy / Private Mode.