With Kraken’s new Buy Crypto tool, you can now instantly buy, sell or convert a wide range of cryptocurrencies and cash.
To purchase a crypto currency using your Kraken account balance, you will need to choose the Buy tab.
- Click on Buy Crypto at the top of the page to navigate to the form.
- Select the asset you wish to buy from the Buy drop-down menu.
- Enter the amount you want to spend and click the Preview button.
- A confirmation screen will pop up to show the asset volume being purchased, the payment method, quoted asset price and fees.
- If everything looks right, click Buy now to complete the order.
To sell your cryptocurrency and credit the cash into your account balance, you will need to choose the Sell tab.
- Click on Buy Crypto at the top of the page to navigate to the form.
- Enter the amount you want to sell.
- Select one of your available assets from the drop-down menu.
- A confirmation screen will pop up so you can double check your order.
- If everything looks right, click Sell now to complete the order.
The Convert tab allows you to convert crypto-to-crypto.
- Click on Buy Crypto at the top of the page to navigate to the form.
- In the From drop-down menu, select one of your available assets.
- Select any of the available currencies from the To drop-down menu.
- Input the amount you want to convert and click the Preview button.
- A confirmation screen will pop up so you can double check your order.
- If everything looks right, click Convert now to complete the order.
Funding options
Kraken has decided to cease its operations in Japan and deregister from the Financial Services Agency (JFSA) as of January 31, 2023. From January 9th 2023, Japanese clients can no longer deposit funds into their Kraken accounts.
In accordance with guidance from the JFSA, all affected Kraken clients have until January 31, 2023 to withdraw their cash and crypto holdings from Kraken’s platform. You may choose to either withdraw your crypto holdings to an external wallet or liquidate your portfolio and withdraw your JPY to a domestic bank account.
For more information, please visit our blog.
If you have any further questions, please feel free to contact Support.
Instant Buy FAQs
Learn more about how you can get your account verified here.
For converting between cryptocurrencies, the minimum is the equivalent value of 1 USD.
Fees will be charged in the asset that you pay with - for instance is you are buying BTC with you Kraken JPY balance - fees will be charged in JPY.
On the final Order Confirmation page, you will be shown exactly what you'll pay and receive.
If your purchase cannot be completed, it could be due to one these scenarios:
- You do not have enough funds in your account balance for the transaction.
- Your funds are currently being used for open orders.
- The transaction value is below the minimum requirement.
- The crypto asset you want to buy may not be a supported pair with the currency you want to pay with.
If you continue to have issues completing your purchase, please contact our support team so we can assist you.
Any error messages seen during the sell process could be linked to one of the following reasons:
- Your funds are currently being used for open orders.
- The transaction value is below the minimum requirement.
- The crypto asset you want to sell may not be a supported pair with the currency balance you want to use to deposit the cash.
If you continue to have issues completing your purchase, please contact our support team so we can assist you.
What’s the difference between “Trade” and the “Buy Crypto” widget?
With Trade, you can specify a price which you want to make a trade and if other users are willing to match your order, a trade will be executed. Therefore, it is not guaranteed that your trade will be executed.
With the Buy Crypto widget, Kraken will present a rate and fee at which you can buy, sell or trade cryptocurrency immediately.
If you encounter any difficulties with completing your transaction, try the below tips:
- Ensure that your operating system and web browser are up to date.
- Use a different web browser or use your browser's Incognito / Privacy / Private Mode.