All information and documents you submit for account verification are reviewed through manual verification methods. 

Listed in the table below are the estimated processing times for each verification level:

If we experience a heavy influx of new clients, however, processing times for verification could slow down considerably. If you experience a delay, it doesn't necessarily mean there is something wrong with your application.

We'll contact you if we need anything further from you, so monitor the email associated with your Kraken account.

Intermediate verification

For Intermediate verification, it won't help to upload the documents again.

In order to avoid delays in processing your application, make sure that all uploaded documents meet the required criteria.

If one or more documents are invalid or do not meet the criteria, we will request you to upload new documents.

Pro - Business verification 

The Estimated Processing Time above takes into account the correspondence between you and an onboarding specialist, as additional due diligence may be performed in order to comply with regulatory obligations.

We want this process to be as quick as possible for you! Most applications are processed in 7 days or less if we have received all the required documents. The processing of the application can begin only after all the required documents have been received.

Please note that additional documentation may be requested during the application process.