After signing up for an account, your account has to be verified before you can use funding methods or start trading.

Laws and regulations require that we verify your account by asking who you are and where you live. Kraken takes every measure to prevent fraud and be fully compliant with KYC and AML regulations for trading of digital assets.

For Japan residents, we offer Intermediate, Pro(individual) and Pro(Business) accounts.

In order to be eligible to register a Kraken account and use our services in Japan, you must be 20 years or older.　The Intermediate and Pro levels are like opening a bank account and require supporting documents.

Overview of verification

In order to verify your account complete the following steps 

1. Submit KYC information in the account information form
2. Upload ID documents
3. Receive an address verification postcard
   *Once you finish submitting your documents, we will mail an address verification postcard to your registered address. This will take up to a few days to arrive. 

Verification level requirements

*ID must always be valid. If your ID is about to expire, please send us the valid one.

Document requirements for verification

(1) Valid Government Issued ID Document

Valid documents include:

• Passport (Identity Information Page and an information of bearer page)  or  (Identity Information Page and any of the documents listed in (2).
• Drivers license (front and back)
• My number card (front ONLY)
• Residence card or a permanent residence card*

*If you are a foreign resident of Japan, please upload this as a primary ID.Please make sure that your ID photos/scan meet these image requirements.

(2) Supplementary document

Supplementary document must contain your name, address, and be dated less than 3 months ago from the date of submission.

Valid documents include:

• Residence certificate 
• Utility bill issued in Japan (Receipt* of water, electricity, gas, fixed line charges etc. )
• Social Insurance receipt
• National tax or local tax receipt/tax payment certificate

*We do NOT accept Invoices.  Also receipt of mobile phone and internet providers are not accepted.  Receipt of NHK reception fee is accepted.

For verification, you can either submit 2 of (1) or (1) and (2).

** There may be situations where we would require you to submit either a Face Photo or an ID Confirmation Photo.**

The Face Photo and ID Confirmation Photo can either be taken using your device’s camera or uploaded from the computer.

Upload instructions

To upload all the required documents to your Kraken account:

• Go to the Get Verified page in your account
• Select the purple "Get Verified" button at the bottom of the Intermediate column
• Follow the instructions on the form

Be sure that all files uploaded meet the necessary technical parameters.